Introduction

This Cookie Policy explains how Creme Software Ltd, trading as Creme Global (“Creme Global”, “we”, “us” or “our”) uses cookies and similar technologies when you visit www.cremeglobal.com (the “Website”). This Cookie Policy should be read together with our Privacy Policy, which explains more generally how we collect, use, store and protect personal data. We use cookies and similar technologies to operate our Website, remember certain preferences, understand how visitors use our Website and, where applicable, support other functionality described below. Where required by applicable law, we will only use non-essential cookies after you have given your consent.

What are cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a website. Cookies can perform a range of functions. For example, they can help a website function correctly, remember your preferences, understand how visitors interact with a website or enable services provided by third parties.

Cookies may be:

• Session cookies, which are deleted when you close your browser; or

• Persistent cookies, which remain on your device for a defined period or until you delete them.

Cookies may also be:

• First-party cookies, which are set directly by Creme Global; or

• Third-party cookies, which are set by external service providers whose technologies are used on our Website.

Similar technologies, such as pixels, tags, local storage or other identifiers, may perform comparable functions. References to “cookies” in this policy include these technologies where appropriate.

How we use cookies

We may use the following categories of cookies.

Strictly Necessary Cookies

These cookies are required for the Website to operate properly or to provide a service that you have specifically requested. They may, for example, be used for security, network management, maintaining a user session, remembering your cookie preferences or enabling essential Website functionality. Because these cookies are necessary for the operation of the Website or a service you have requested, they may be used without your consent.

Functional or Preference Cookies

These cookies allow the Website to remember choices you make and provide enhanced or more personalised functionality. For example, they may remember language, region, display or other preferences. Where required by law, these cookies will only be activated after you have provided your consent.

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Website. They may provide information such as:

• the number of visitors to the Website;

• which pages are visited;

• how visitors arrive at the Website;

• how long visitors spend on particular pages;

• whether technical errors occur; and

• general Website usage and performance information.

We use this information to understand Website usage and improve the performance, content and usability of our Website. Analytics and performance cookies will only be used where you have given your consent.

Marketing and Advertising Cookies

Where used, these cookies may be used to understand the effectiveness of marketing activities, measure conversions or provide content or advertising that is more relevant to users. They may also allow third-party providers to recognise a device across different websites or services. Marketing or advertising cookies will only be used where you have given your consent.

Your Cookie Choices

When you first visit our Website, you may be presented with a cookie consent tool that allows you to accept or reject non-essential cookies and, where available, choose the categories of cookies that you wish to allow. Strictly necessary cookies cannot normally be disabled through our cookie consent tool because they are required for the Website or requested services to operate.

Choosing not to accept optional cookies should not prevent you from accessing the core content and functionality of our Website, although certain optional features may not operate as intended. We do not treat continued browsing, scrolling or inactivity as consent to non-essential cookies.

Changing or withdrawing your consent

You can change or withdraw your cookie consent at any time. You can do this by selecting the “Cookie Settings” link or cookie preference control available on our Website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn. You may also be able to manage or delete cookies through your browser settings. Browser controls vary between providers, and disabling certain cookies through your browser may affect how some websites function.

Third-party services

Some features of our Website may be provided by third-party service providers. Where you consent to the relevant category of cookies, these providers may place cookies or use similar technologies on your device. Information collected through these technologies may be processed by the relevant third party in accordance with its own privacy documentation.

Depending on the services we use, third-party providers may include providers of analytics, embedded media, website functionality, customer communications or marketing services.

Cookies and personal data

Some information collected through cookies or similar technologies may constitute personal data, particularly where it includes or can be associated with online identifiers, IP addresses, device information or other information capable of identifying or distinguishing an individual.

Where our use of cookies involves the processing of personal data, that processing is also subject to applicable data protection law, including the General Data Protection Regulation (“GDPR”) and applicable Irish data protection legislation. Further information about how Creme Global processes personal data, including your data protection rights, is available in our Privacy Policy.

International transfers

Some third-party service providers may process information outside the European Economic Area (“EEA”). Where personal data is transferred internationally, Creme Global will take appropriate steps, where required, to ensure that the transfer is made in accordance with applicable data protection law.

Further information about international transfers may be provided in our Privacy Policy and, where relevant, in the privacy documentation of the third-party provider concerned.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time, including where:

• we introduce or remove cookies or other technologies;

• we change the purposes for which cookies are used;

• our service providers change; or

• applicable legal or regulatory requirements change.

The date at the top of this Cookie Policy indicates when it was last updated. We recommend reviewing this Cookie Policy periodically for information about our current use of cookies.

Contact us

If you have questions about this Cookie Policy, our use of cookies or the way we process personal data, please contact:

Creme Software Ltd, trading as Creme Global
4th Floor, The Design Tower
Trinity Technology & Enterprise Campus
Grand Canal Quay
Dublin 2
Ireland

Email: info@cremeglobal.com

For further information about how we process personal data and how you can exercise your data protection rights, please see our Privacy Policy.