Food Safety

Expert Root Cause Analysis

Expert Root Cause Analysis is a deep dive analysis to determine the cause of an issue with proposed resolution steps.

Determine the cause of a safety or quality incident in a manufacturing environment and assist with decision making, for example, product release or recall.


We use state of the art microbiological, genomic, bioinformatic tools and techniques – combined with machine learning and specific domain expertise.

Unique Offering

Fast and efficient root cause analysis is achieved through the use of state of the art techniques and access to a bank of global experts available on-demand to provide the required analysis and insight.

The Process

An acute issue occurs

1 – Get in Touch
Contact Creme Global, register and agree on quote

2 – Report Issue
Provide information, eg. historic and current microorganism concerns, HACCP-plan

3 – Expert Screening
Receive a recommendation from a global expert panel

4 – Immediate Actions
Perform recommended steps, e.g. genomic analysis, on-site inspection

5 – Review and Reiterate Expert Assessment
Receive expert review of testing results and perform follow-on actions until resolved

6 – Issue closed
Receive final report and invoice from Creme Global

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It was a pleasure working with Creme Ltd. We truly appreciated the high level of knowledge and professionalism demonstrated by Creme throughout this project.

Dr Barbara Hall, L’Oreal and Chairperson of Colipa Safety Team
Colipa European Cosmetics Industry Association

During our long-lasting collaboration with Creme, the team has always demonstrated technical competence and provided rapid feedback in resolving all day to day problems related to the use of the software. Moreover the team have shown that they have the capability of supporting their clients in their efforts to develop new ideas and share their customers’ enthusiasm for achieving important goals.

David Arcella, Researcher, INRAN

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